Terms & Conditions

Welcome to PaulsFurniture.ca. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our website or purchasing products from us.

1. General Information

This website is operated by Paul’s Furniture & Mattress Outlet. Throughout the site, the terms “we”, “us”, and “our” refer to Paul’s Furniture. We offer this website, including all information, tools, and services available from this site to you, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province or territory of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.

3. Accuracy of Information

We strive to ensure that all product descriptions, pricing, and availability information on our website are accurate. However, occasional errors or inaccuracies may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice (including after you have submitted your order).

4. Product Availability and Pricing

All products and prices are subject to change without notice. Prices displayed on our website are in Canadian dollars (CAD) and exclude taxes and delivery charges unless otherwise stated. Availability of items is not guaranteed; if a product is unavailable after ordering, we will contact you to arrange a replacement or refund.

5. Orders and Payments

By placing an order, you agree to provide current, complete, and accurate purchase and account information. We reserve the right to refuse any order you place with us for any reason. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email or phone number provided at the time the order was made.

Payment must be received in full before products are shipped or picked up. We accept major credit cards, PayPal, and other payment options as listed on our website.

6. Delivery & Shipping

Delivery times provided are estimates and may vary depending on location and order volume. We are not responsible for delays caused by third-party shipping carriers or unforeseen circumstances. Once your order has been delivered to the address provided, risk of loss or damage passes to you.

7. Returns, Refunds & Warranty

Our return, refund, and warranty policies are outlined on our Returns & Refunds page. Please review those terms before making a purchase. By purchasing from us, you acknowledge that you have read and agree to those policies.

8. Errors & Omissions

We make every effort to ensure the accuracy of product descriptions, pricing, and availability. However, we reserve the right to correct typographical errors, inaccuracies, or omissions at any time without prior notice. In such cases, we may cancel or adjust affected orders and issue a full refund if applicable.

9. Limitation of Liability

Paul’s Furniture shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of our products or services. Our total liability for any claim arising out of or relating to our products or services shall not exceed the amount paid for the specific product or service that gave rise to the claim.

10. Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, and product descriptions, is the property of Paul’s Furniture or its suppliers and is protected by copyright and trademark laws. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the site or its content without express written permission from us.

11. Use of Website Content & Images

All product photography, descriptions, and visual materials on our website are owned or licensed by Paul’s Furniture. Unauthorized reproduction, redistribution, or use of these materials is strictly prohibited.

12. Third-Party Links

Our site may contain links to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party materials and do not warrant or accept any liability for them.

13. User Comments & Feedback

If you send submissions (such as reviews, suggestions, or feedback), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, or otherwise use them in any medium. We are under no obligation to (1) maintain comments in confidence, (2) pay compensation, or (3) respond to comments.

14. Privacy Policy

Your submission of personal information through the store is governed by our Privacy Policy. We encourage you to review it to understand how we collect and use your information.

15. Limitation of Warranties

Except as expressly stated in our product warranty policy, we make no representations or warranties of any kind, express or implied, as to the operation of this website or the information, content, or products included on it.

16. Governing Law

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Province of British Columbia, Canada, and the courts of the Province of British Columbia shall have exclusive jurisdiction over any disputes.

17. Changes to These Terms

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms at any time. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

18. Contact Information

Questions about the Terms of Service should be sent to us at info@paulsfurniture.ca.